Fast, reliable delivery across the U.S.
Every order is picked, packed, and shipped from our warehouse — typically within 1 business day. Track your package from dispatch to your doorstep.
1 business day
Processing time
5–7 business days
Standard delivery
All 50 states
Ships to
Every order
Insured shipping
Shipping options
Standard Shipping
5–7 business days
Free standard shipping on most orders. Low flat-rate fee applies to smaller orders. Delivered by UPS, FedEx, or USPS depending on your location.
Free on orders over $50
Expedited Shipping
2–3 business days
Need it sooner? Expedited shipping is available at checkout for an additional fee calculated based on your location and order weight.
Calculated at checkout
Overnight Shipping
Next business day
Orders placed before 12 pm ET on business days qualify for next-business-day delivery where available. Contact us if you have an urgent deadline.
Calculated at checkout
Shipping rates and estimated delivery dates are shown at checkout before payment. Business days exclude weekends and federal holidays.
From order to doorstep
Order placed
You receive an instant email confirmation with your order number and a summary of what you bought.
Order processed
Our team picks and packs your order within 1 business day. Most orders are packed the same day they're placed.
Shipped
You receive a second email with your tracking number and the carrier link. Most orders ship within 24 hours on business days.
In transit
Track your shipment in real time using the link in your shipping confirmation email. Estimated delivery dates update automatically.
Delivered
Your package arrives at your door. If something looks wrong with the packaging, photograph it before opening and contact us immediately.
Order tracking
As soon as your order ships, you'll receive an email with your tracking number and a direct link to the carrier's tracking page. No account required — just click the link.
Tracking updates are provided by the carrier (UPS, FedEx, or USPS) and typically refresh multiple times per day. Scans can occasionally lag by 12–24 hours, particularly over weekends.
If you haven't received a shipping confirmation within 2 business days of placing your order, check your spam folder or contact us at contact@potterprint.com.
Packaging & handling
All orders ship in reinforced outer cartons with internal cushioning
Printers are always shipped right-side up and clearly labelled fragile
Every shipment is insured — we cover loss or damage in transit
Signature may be required for high-value orders at carrier discretion
Shipping FAQs
Do you ship to all 50 states?
Yes — we ship to all 50 U.S. states including Alaska and Hawaii. We do not currently ship to U.S. territories or internationally.
Can I ship to a P.O. box?
We can ship lighter items to P.O. boxes via USPS. For larger printers, a physical street address is required. Enter your address at checkout and the system will prompt you if a change is needed.
What happens if my item arrives damaged?
Photograph the damaged packaging and product immediately upon receipt and email us within 48 hours. We will arrange a replacement or full refund at no cost to you.
My tracking hasn't updated in several days. What should I do?
Carrier scans can sometimes skip for 1–2 days, especially over weekends. If your tracking hasn't updated in more than 3 business days, contact us and we'll investigate with the carrier.
Can I change my shipping address after ordering?
Contact us as soon as possible. If your order hasn't shipped yet, we can usually update the address. Once a package is with the carrier, address changes may not be possible.
Do you offer free shipping?
Yes — standard shipping is free on orders over $50. The exact threshold and any applicable shipping fees are shown at checkout before you pay.
Ready to order?
Browse our full catalog of brand-new printers. Most orders ship within 1 business day and arrive in 5–7 days with free standard shipping.