CROSSFIELD APPLIANCES LLC is committed to ensuring that the PotterPrint website is accessible to people with disabilities. We believe that everyone deserves equal access to information and services online, regardless of ability or the technology they use. This Accessibility Statement outlines our commitment, our current status, and how to contact us if you encounter a barrier.
1Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the internationally recognized standard for web accessibility. These guidelines define how to make web content more accessible to people with visual, auditory, cognitive, and motor impairments.
Accessibility is an ongoing effort, not a one-time project. We regularly review our website, conduct testing, and make improvements to ensure a consistent experience for all users.
2What we do to support accessibility
We take the following measures to ensure accessibility on our website:
- Semantic HTML structure to support screen readers and assistive technologies
- Sufficient color contrast ratios throughout the site for users with low vision
- Keyboard navigation support so users who cannot use a mouse can navigate fully
- Alt text on all meaningful images to convey content to screen reader users
- Descriptive link text to help users understand where links will take them
- Responsive layouts that work across screen sizes, including mobile devices
- Logical reading order for screen readers and other assistive technologies
- Form labels and error messages that are clearly associated with their fields
3Known limitations
While we strive for full compliance, some portions of our website may not yet fully meet WCAG 2.1 AA standards. These include:
- The embedded Ecwid store (our shopping cart and checkout) — operated by a third-party platform with its own accessibility roadmap
- Some older PDF documents that may not be fully tagged for screen readers
- Third-party widgets (e.g., live chat) that are maintained by external vendors
4Assistive technology compatibility
Our website is designed to be compatible with common assistive technologies, including:
- Screen readers such as NVDA, JAWS, VoiceOver (macOS/iOS), and TalkBack (Android)
- Keyboard-only navigation
- Browser zoom and text resizing up to 200%
- High-contrast display modes
- Speech recognition software such as Dragon NaturallySpeaking
5Technical specifications
Our website relies on the following technologies for conformance with WCAG 2.1: HTML5, CSS3, JavaScript (React), and WAI-ARIA (Accessible Rich Internet Applications) where required. These technologies are supported by modern browsers including Chrome, Firefox, Edge, and Safari.
6Feedback and contact
We welcome your feedback on the accessibility of our website. If you experience any difficulty using any part of our site, or if you need information in an alternative format, please contact us:
- Email: contact@potterprint.com
- Mail: 8602 Barkwood Pl, Tampa, FL 33615, USA
7Response time
We aim to respond to accessibility feedback within 2 business days. We take all reports seriously and will work to address any barrier you encounter as quickly as possible.
8Formal complaints
If you are not satisfied with our response, you may contact the relevant national authority. In the United States, the Department of Justice handles complaints related to web accessibility under the Americans with Disabilities Act (ADA). For more information, visit ada.gov.
9Date of this statement
This Accessibility Statement was last reviewed and updated in June 2026. We update this statement whenever significant changes are made to our accessibility practices.